Using Tableau for Player, Slot, and Table Games Data Analysis - Online Training

• Connect to / Edit / Filter / Join - data sources
• Create worksheets with various data tables and visualizations
• Create parameters for user input
• Construct dimension hierarchies
• Build toggles to swap content in a dashboard container 
• Create dashboard actions, navigation, and pass filter values between dashboards
• Create calculations, such as: Carded Theoretical Win per Calendar Day, Slot Occupancy %, Carded % of Total Coin-in, Table Games Drop/Win/Hold, etc. 
• Logical calculations to create dimensions and even clean up bad data 
• LOD (level of detail) computations to create a Slot W/P/U Index to section average and a dynamic Player ADT Segmentation 
• Tableau window calculations to do period over period comparisons, moving average trend charts, floor mix 

Participants will need to have Tableau Desktop 2018 or later (14-day trial version is available from Tableau) or a Tableau Server/Tableau Online “Creator” license (free resources are available if you create an account on Tableau Public). Text files of Slot, Table Games, and Carded Player data will be provided. If using Desktop, you will need to be able to save these files in a place where you can access them. If using Online / Server / Public, then please upload the files to your Tableau site prior to the start of the course. You will be coding along with the instructor, so a dual monitor setup is highly recommended.

The class will be conducted via Zoom meetings. We recommend installing the Zoom desktop app rather than using a web browser for better functionality.

This seminar assumes participants are knowledgeable in basic data analysis and have some familiarity with casino operations. Prior experience with Tableau is beneficial but not required.

To provide a richer, more personalized learning environment, we are limiting the number of attendees to 4.

William Dunn is President of Dunn Gaming Solutions, a consulting firm serving the gaming industry. Dunn is also the creator of Slotfocus Performance Analytics™, a subscription service that enables casino operators to outsource advanced slot, table games, and player analytics (learn more at www.slotfocus.com). He has been creating casino data analysis solutions in Tableau since 2013.

A leading analyst in all aspects of casino marketing and operations, Mr. Dunn has extensive publication credentials. He was a featured business intelligence columnist for Slot Manager quarterly. He has also contributed to academic research projects published in periodicals including the Gaming Research and Review Journal, the Journal of Travel & Tourism Marketing, the Journal of Hospitality & Tourism Research, and the International Journal of Hospitality Management. His expertise has been tapped as a panelist at Global Gaming Expo (G2E) and the Business of Gaming Conference.  

Prior to forming Dunn Gaming Solutions, Mr. Dunn spent several years working in front-line, back-of-house, and executive capacities. His previous industry employers include Barona Resort & Casino, Aladdin Resort Casino, The Venetian Resort Hotel Casino, Rio All-Suite Hotel & Casino, and Sands Expo & Convention Center.  

Mr. Dunn has worked with numerous casinos in both the U.S. and Europe. He earned an MBA & Casino Leadership certification from the University of Nevada, Las Vegas.  

This on-line program uses Zoom. The class meets from 1 PM to 3:30 PM Eastern Standard Time each day. The training is for individuals, not groups of employees. A company can have more than one person participate, but the registration fee will be per person. The training program is live only. No recordings of the classes will be provided.